What customers say about you can have a BIG impact on your business.
Did you know that a one-star increase in your Yelp rating can lead to a 9% increase in revenue? Meanwhile, a one-star decrease in your overall Yelp rating could lead to a 5% loss in revenue.
The fact is, the majority of consumers rely on online reviews before making a purchase decision. Maintaining a positive online reputation on sites like Google, Yelp and Facebook is something your business can’t afford to ignore.
Our Reputation Management Service can help you monitor online reviews, protect your brand, and improve your star rating.
The fact is, the majority of consumers rely on online reviews before making a purchase decision. Maintaining a positive online reputation on sites like Google, Yelp and Facebook is something your business can’t afford to ignore.
Our Reputation Management Service can help you monitor online reviews, protect your brand, and improve your star rating.
Online Customer Reviews are More Important than EVER!
86% of consumers read reviews for local businesses
78% of consumers trust online reviews as much as personal recommendations
57% of consumers will only use a business if it has 4 or more stars
Source: Bright Local Local Consumer Review Survey
Monitor what customers are saying about your business
We'll track all of your online reviews from the top review sites including Google, Yelp and Facebook so you can see what’s being said about your business online.
Measure your online reputation with Daily Reporting
Our Daily Reputation Reports are personalized for your business and give you powerful insight into key metrics such as your average star rating, total reviews, reviews by star rating and more.
Get notified when new reviews are added
We'll send you an email every day notifying you of new customer reviews along with your daily report so you always know how your business is performing.
Respond quickly and appropriately to good and bad reviews
Easily identify who, when and where reviews were posted so you can respond to your customers in a timely manner. Not sure what to say? No problem. Our Review Response Coach will guide you.
Stop negative reviews in their tracks
Prevent negative reviews from being posted by allowing your customers to share their concerns directly and discreetly with you first.
Get more 5-star reviews from happy customers
The best way to increase your rating and get more 5-star reviews is by collecting feedback from your happy customers using our Review Request Form.
Promote your best reviews on social media
Turn positive customer reviews into social marketing. Highlight your best reviews by sharing them on Facebook and Twitter with just 1-click.
Interested in learning more?
Request Your Free Reputation Report
Interested in learning more?
Request Your Free Reputation Report
Request Your Free Reputation Report
We'll uncover online reviews you didn't even know you had (good and bad) and show you how you can block negative reviews and start improving your reputation.